Warranty

Our Inflatables and Amusement Park Equipment Warranty

We back all new special event inflatables and amusement park equipment with a two year warranty! Whether you’re buying a customized branded obstacle course  for event marketing purposes or an inflatable air castle  for commercial rentals, you can take comfort in knowing that your purchase is covered.

We Guarantee All New Inflatables for Two Years

All new inflatables are guaranteed for two years. Any product damage or defects that result from negligence, improper usage and/or unusual wear and tear caused by excessive usage is excluded from our warranty coverage.

Use of any inflatable product on a hard surface base (i.e. any surface other than grass), without the use of a tarp shall constitute improper usage and any resulting damage is not covered by warranty.

Colors, artwork and design are subject to change without prior notice and will not be considered defects.

Warranty repair work will be provided by i2k. We disclaim any responsibility for unauthorized modifications and/or repairs. All shipping costs to and from our facility for warranted items will be paid by the customer.

New blowers are warranted by their manufacturers. For troubleshooting and warranty information for blowers, please refer to the blower manufacturer manual.

Most other accessories have a thirty day warranty from date of shipment, excluding misters, soaker hoses, zippers and grommets.

All previously used inflatables are sold “as is” with no warranty.

For complete warranty information, download our terms and conditions.

Have questions about our warranty? Feel free to contact us.