Our Inflatables and Amusement Park Equipment Warranty
We back all new special event inflatables and amusement park equipment with a two year warranty! Whether you’re buying a customized branded obstacle course for event marketing purposes or an inflatable air castle for commercial rentals, you can take comfort in knowing that your purchase is covered.
We Guarantee All New Inflatables for Two Years
All new inflatables are guaranteed for two years. Any product damage or defects that result from negligence, improper usage and/or unusual wear and tear caused by excessive usage is excluded from our warranty coverage.
Use of any inflatable product on a hard surface base (i.e. any surface other than grass), without the use of a tarp shall constitute improper usage and any resulting damage is not covered by warranty.
Colors, artwork and design are subject to change without prior notice and will not be considered defects.
Warranty repair work will be provided by i2k. We disclaim any responsibility for unauthorized modifications and/or repairs. All shipping costs to and from our facility for warranted items will be paid by the customer.
New blowers are warranted by their manufacturers. For troubleshooting and warranty information for blowers, please refer to the blower manufacturer manual.
Most other accessories have a thirty day warranty from date of shipment, excluding misters, soaker hoses, zippers and grommets.
All previously used inflatables are sold “as is” with no warranty.
For complete warranty information, download our terms and conditions.
Have questions about our warranty? Feel free to contact us.
“I absolutely love Steve, Jake and the other guys at i2k. So helpful, friendly and professional.”-Roland Baks
“i2k is among the best inflatable amusement ride manufacturers in the world. We have always been pleased with our investments from i2k.”-Donovan Yaukey
“i2k's inflatables are the best looking in the industry. Great products and awesome customer service!”-Anthony Yates
“Outside out of the innovative products that they bring to market, Steve and his team have always been exceptional when it comes to customer service”-Mike Gallant, Perfect Parties USA Boston, MA
“I bought my Wrecking Ball the year I2K introduced it in 2007. It has been one of my best all time rentals approaching 400,000 in rentals and has never been sewed on or patched. ”-Nathan Ward, Up N Jumpin LLC
Get a quote on a custom inflatable design
As your source for U.S. commercial inflatables, we’re available to answer all your questions and help in any way we can. Feel free to fill in the contact form or give us a call: 1-888-463-5848Request quote
Leading the inflatables industry for almost 25 years, we’ve developed a reputation for high-quality products, excellent service, and the ability to make your concept a reality.
We create custom branded inflatables for corporate and promotional events. Build instant brand awareness and engagement through our custom advertising inflatables! Our entire range of amusement inflatables can also be purchased with your company name and logo.Why choose i2K?